Privacy Policy

Last Updated: January 1, 2024

Sharp Content Marketing LLC (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who visit our website and engage with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sharpmarkllc.com, contact us through our website forms, or engage us for marketing services.

Please read this Privacy Policy carefully. If you disagree with its terms, please discontinue use of our website. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy.

1. Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us when you contact us through our website contact form, request a consultation, subscribe to our email newsletter, or engage us for marketing services. This information may include:

• First and last name
• Company name and business type
• Email address
• Phone number
• Website URL
• Monthly marketing budget range
• Services you are interested in
• Any other information you choose to include in your message

Information Collected Automatically

When you visit our website, certain information is automatically collected by our web server and analytics tools. This information may include:

• Your IP address and approximate geographic location
• Browser type and version
• Operating system
• Referring website or search engine
• Pages visited and time spent on each page
• Date and time of your visit
• Links clicked during your visit

Information from Third-Party Sources

We may receive information about you from third-party sources, including social media platforms, business directories, and referral partners. We use this information only in accordance with the terms of those third-party services and applicable law.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries: When you contact us through our website, we use your contact information to respond to your questions and provide the information you requested.
• To provide our services: When you engage us as a client, we use your information to deliver the marketing services you have contracted for, communicate about your projects, and manage our business relationship.
• To send marketing communications: With your consent, we may send you email newsletters, marketing tips, case studies, and information about our services. You may opt out of these communications at any time.
• To improve our website: We use analytics data to understand how visitors use our website, identify areas for improvement, and optimize our content and user experience.
• To comply with legal obligations: We may use your information as required by applicable law, regulation, or legal process.
• To protect our rights: We may use your information to enforce our terms and conditions, protect against fraud, and defend against legal claims.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Cookies are small text files that are stored on your device when you visit a website. They allow the website to recognize your device on subsequent visits and remember your preferences.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
• Analytics Cookies: We use analytics cookies (such as Google Analytics) to collect information about how visitors use our website. This information helps us understand which pages are most popular, how visitors navigate the site, and where visitors come from. All information collected by analytics cookies is aggregated and anonymous.
• Preference Cookies: These cookies allow the website to remember choices you make (such as your preferred language or region) and provide enhanced, more personal features.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete cookies that have already been set. Please note that disabling cookies may affect the functionality of our website.

For more information about cookies and how to manage them, visit www.allaboutcookies.org.

4. Analytics

We use Google Analytics to collect and analyze information about how visitors use our website. Google Analytics uses cookies to collect information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and marketing efforts.

Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information.

You can prevent Google Analytics from recognizing you on return visits by disabling cookies in your browser. You can also opt out of Google Analytics by installing the Google Analytics opt-out browser add-on, available at tools.google.com/dlpage/gaoptout.

5. Marketing Communications

If you subscribe to our email newsletter or request marketing communications from us, we will send you periodic emails containing marketing tips, case studies, company news, and information about our services. We will only send you marketing communications with your consent.

You may opt out of receiving marketing communications from us at any time by:

• Clicking the “unsubscribe” link in any marketing email we send you
• Contacting us directly at timothysharp@sharpmarkllc.com and requesting to be removed from our mailing list
• Calling us at (530) 262-2418

Please note that even if you opt out of marketing communications, we may still send you transactional emails related to an active service engagement, such as project updates, invoices, and service-related notifications.

6. Third-Party Services

We may share your information with third-party service providers who assist us in operating our website and delivering our services. These service providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy. Third-party services we may use include:

• Email service providers: We use email marketing platforms to manage our subscriber list and send marketing communications.
• Website analytics: We use Google Analytics and similar tools to analyze website traffic and user behavior.
• Cloud storage and project management: We use cloud-based tools to store client files and manage project workflows.
• Payment processors: We use third-party payment processors to handle billing and payments. We do not store your payment card information on our servers.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may disclose your information to third parties if required by law or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a legal process.

7. California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) regarding your personal information. These rights include:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, the business purpose for collecting the information, and the categories of third parties with whom we share the information.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale: We do not sell personal information. However, if we ever do so in the future, you will have the right to opt out.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at timothysharp@sharpmarkllc.com or call (530) 262-2418. We will respond to your request within 45 days as required by California law.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Secure socket layer (SSL) encryption for data transmitted through our website
• Password-protected access to systems containing personal information
• Limited access to personal information on a need-to-know basis
• Regular review of our data collection, storage, and processing practices

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

9. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information from our records.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at timothysharp@sharpmarkllc.com so that we can take appropriate action.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will indicate the date of the most recent revision at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the revised policy. If we make material changes to this Privacy Policy, we will notify you by email (if we have your email address) or by posting a prominent notice on our website.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: